MIM Training
If you'd like to have access to the coupon codes for discounted access to the modules just login and click on "Get Your Coupon Codes"
New Modules;
Sustainability in Mobility
Anti-Money Laundering
Introduction to the EuRA Global Quality Seal
Click here to get your Coupon Codes discounted access for these modules
The cost for each module is €200 but ARP Members get a €150 discount. The Quizzes are €50 each so it costs just €100 in total to complete your module and get your credits.
To access this page you will need to use your ARP Membership Login.
Contact us if you need a reminder of your login and password.
The Managing International Mobility programme was designed by ARP to equip the teams of it's member companies with the expertise necessary to deliver exceptional services to their clients. We built the programme inline with our ethos which can be encapsulated in the acronym "DNA"
Development
- Increasing the profile of the relocation industry
- Professionalising the industry through training and qualifications
- Developing new initiatives to support the industry
- Building the skills of individuals through diverse media routes
Networking
- Creating relationships between industry segments
- Facilitating connections across the globe
- Providing opportunities to share knowledge and information
- Building bridges between diverse sectors
Analytics
- Assessing and defining quality in the field with the EuRA Global Quality Seal
- Researching the industry
- Gathering feedback from the industry to lobby on their behalf
- Sharing information and knowledge gathered
The ARP DNA is achieved through:
- A commitment to a not-for-profit provision for members
- The integration of conscious capitalism into everything we do
- A desire to listen to the industry and work on their behalf
- Expanding our provision of services in line with industry needs
- Mobilising the diverse expertise in the industry for collective benefit
- Encouraging profitable and ethical practice in all our members
- Promoting quality provision in relocation services
- Unifying and respecting diversity
Using this vision for ARP's training development programme, we built the MIM syllabus around the needs of members as dictated to us by them. We used focus groups to design the fixed syllabus programme to emphasise the core focus of service delivery from understanding how the industry works in its wider context, to intercultural expertise so central to the needs of the assignee. The CPD programmes are built around the needs of senior relocation professionals and are kept current via a programme of continual examination of the changing needs of the industry. Our goal is to spread as much peer led expertise within not just our MIM training programmes, but through an integrated system of Briefings, live events and online resources.
Managing International Mobility Study Programme
As of February 2023, in order to fund the creation of excellent new content, we are discounting our modules for ARP Members only, by €150 per module. To get your discount you need to access the page below "Get Your Coupon Codes" and make a note of the discount codes.
Please ensure you are logged in to the ARP website as this is a Members Only Page.
When you get to the "Pay" page in the Academy for the module you wish to study, just enter the appropriate code and the system will deduct €150 from the €200 module charge.
Non-members are not eligible for the discount and will pay the full fee. There is a charge for all quizzes of €50. If you have several team members undertaking training, pleas contact us as we can arrange a further discounted licence.
Download your Guide to Qualifying with EuRA
Your Routes to Qualifying Explained
Get Your Coupon Codes
New Modules;
Sustainability in Mobility
Anti-Money Laundering
Introduction to the EuRA Global Quality Seal
Click here to get your Coupon Codes discounted access for these modules
Non Member Costs
If you are not a member of the ARP then the programme costs €250 per module. If you sign up to study all four modules, we offer the discounted rate of €800. Contact Maree Turner for details and for your logins.
What is the MIM Programme?
The MIM - Managing International Mobility programme was developed by EuRA.
In 2012 we launched the MIM “Managing International Mobility” fixed syllabus qualification and in 2016, combined the old qualification Levels into one MIM programme split into three milestones:
- MIM Managing International Mobility Graduate (200 credits)
- MIM+ Graduate (300 credits)
- MIM+ Fellow
Guide to Qualifying with EuRA
This simple to follow guide gives you all the information you need to start your qualification journey with EuRA. Click here for your downloadable Guide to Qualifying with EuRA.
Privacy Notice
Please note that MIM training and accreditation is a personal achievement, not a company one. Trainee credits and assessment data are kept on file indefinitely, allowing individual trainees to pick up where they left off at any given time. Read more about how we handle your data, and your rights as a data subject by visiting our GDPR page.
Overview of Fixed Syllabus Modules
MODULE 1
Mobility Industry in Context - "Supply chains, clients and processes"
Primary Trainer: Dominic Tidey
This module looks at how our industry is structured and the logistics of delivering mobility services. We look at the complex supply chains and networks that exist between corporate clients, Relocation Management Companies, Destination Service Providers and other mobility specialists. The module also examines HR policy and regional and global variations on the delivery of mobility services. This module is the perfect addition to any onboarding programmes and for anyone new to the industry.
Please note, to access all modules you need to be logged into the system - if you have any problems contact Maree
MODULE 2
Excellence in Service Delivery - "A new model for service delivery"
Primary Trainer: Carmelina Lawton Smith
This module examines the complex psychological interactions that can impact the service experience of our customers and other stakeholders. We examine six core principles that can affect both the transferees and relocation professionals in achieving excellent customer service. The aim is to look at the individuals and how they interact as people, in contrast to the cross cultural perspective covered in other modules. Anyone holding a current GMS (www.erc.org) or CGMP (www.cerc.ca) certification can take just this module and qualify for the whole MIM programme.
Please note, to access all modules you need to be logged into the system - if you have any problems contact Maree
MODULE 3
Managing International Assignments - "Processes for transferee assistance"
Primary Trainer: Susie Goodall
This module looks at how international assignments are structured and their key service delivery elements. Susie takes us on a journey from the start to the end of an assignment, examining all the milestones in between, from candidate suitability, assignment policy, the role of the providers to repatriation.
Please note, to access all modules you need to be logged into the system - if you have any problems contact Maree
MODULE 4
Cultural Theory & Intelligence - "The psychological impact of relocation"
Primary Trainer: Sabine Baerlocher
Intercultural competence is an essential skill for any relocation professional and this module examines the long established research and the new. The central pillars of intercultural theory are a great place to start your learning in this field but we take a more holistic and subjective approach, looking at an integrated, personal skills based model. The module examines the CQ (Cultural Quotient or Intelligence) philosophy and looks at how practice and learning can be highly effective ways of becoming intercultural competent.